How Much Will a CRM/Ticketing System Cost?

How Much Will a CRM/Ticketing System Cost?

By Helen Dunnett


Helen Dunnet, Director of HD Consulting has created a series of guides and tools to help you discover the joys of a well thought out CRM system.

The answer isn’t straightforward. It all depends on fitness-for-purpose, on volume and value of sales, and just what you will have to pay for, and whether you can manage a capital or revenue purchase. Cost is often highest in the minds of many arts organisations in considering an appropriate CRM/ticketing system but it’s important to remember that there are no inexpensive systems which are likely to offer the necessary functionality required.

There are a confusing range of prices out there which makes it difficult to compare like-with-like directly and when unpicking it all reveals that the ‘cost of ownership’ can be many times more for one system compared to another.

Download How Much Will a CRM Ticketing System Cost(PDF)

Image courtesy of AMA conference 2017 © Elaine Hill Photography

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Resource type: Guide/tools | Published: 2018