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Digital Engagement Framework Book Cover

Digital Engagement Framework

Digital Engagement Framework

By Jim Richardson
Jasper Visser

SUMMARY

Written by Jasper Visser and Jim Richardson, The Digital Engagement Framework helps you design the strategies, processes and technologies you need to develop and sustain relationships with audiences. A powerful tool to consolidate, refresh and inspire your digital practice.

A half-open laptop

“Our mission is to get cultural institutions to use digital media in a more effective way.”

The Digital Engagement Framework was initially developed by Jasper Visser and Jim Richardson as a toolkit for the arts and heritage organisations. Over the following years, the framework has been adopted by hundreds of museums, theatres, festivals, libraries, and arts organizations.

Thousands of cultural professionals have participated in workshops sharing the methodology and the free workbook and book have been downloaded more than 50,000 times.

Today the Digital Engagement Framework is helping organisations around the world to take a more strategic approach to digital.

Workbook cover

Digital Engagement Framework Workbook

This 16-page workbook takes you through the first version of the Digital Engagement Framework with hands-on exercises and step-by-step instructions

Download the workbook 


Digital Engagement Framework Book Cover

Digital Engagement in Culture, Heritage and the Arts

This 67-page book takes you through the second version framework and presents case studies from arts, culture and heritage organisations across the world.

Download the book


The Digital Engagement Framework and related tools are available under a Creative Commons Attribution-Share Alike License. Feel free to share and adapt this to suit your needs, but drop the authors' names (Jasper Visser & Jim Richardson) and use a similar license.

Browse by learning pillars
Increasing Engagement & Income
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Digital Digital engagement Digital strategy
Resource type: Guide/tools | Published: 2022
The workbook (PDF)
The framework (PDF)
Digital Engagement Framework
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