Resources tagged with



Who’s looking at my content? Understanding your audience using analytics

1. Understanding the audiences we serve The last few years have seen a necessary acceleration in the digitisation of the UK heritage sector. From the digital upskilling of employees and volunteers, to providing for digital audiences on an unprecedented scale, these changes have no doubt presented challenges to a fundamentally in-person industry. But there are … Read more

What do I need to know about creating an accessible website?

1. What do we mean by an accessible website? Accessibility is all about recognising the barriers that we, as a society, have put in place; barriers that limit who is able to access and participate in the world. Disabled people, d/Deaf and Hard of Hearing people, people with experiences of mental health challenges, those with … Read more

How do I ensure that the digital content I create is accessible?

1. Why is it important to have accessible social media content? With a few quick fixes and easy steps, your organisation’s social media can be made into a much more accessible, inclusive and successful space. And if you get it right, you’ll reap the rewards of creating accessible social media content. The benefits are as … Read more

How can I document my content when staff leave the organisation?

1. Introduction Retaining digital skills and knowledge when people leave your organisation is very important, especially for heritage organisations where volunteers change and short-term projects abound. In a sector with high turnover – whether its academics moving on or community projects changing over time – organisations must ensure that they share their hard-earned knowledge before … Read more

How do I develop a digital content strategy?

1. Introduction A digital content strategy is essential in order for your heritage organisation to find, create and share content for your digital platforms. This resource will take you through how to develop a content strategy that works for your organisation and includes some handy templates to get you started. When digital content is created … Read more

Podcast: How do I make a podcast on a shoestring?

1. Introduction Heritage organisations are in the business of telling stories. And there is perhaps no better way to get your story out there than with a podcast. Podcasts are designed to be listened to at your own leisure, they provide ample space for an in-depth discussion online, and they can help you build a … Read more