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Creating life-long relationships with museum visitors

An insight into how The Natural History Museum aims to create life-long relationships with its visitors which rely on them being connected with all aspects of the Museum’s work.  For an organisation that has 40 different logos and a complex structure, this is no easy task, and this case study shows you how it can … Read more

Creating a healthy visual arts ecology: how to strengthen your business model

This report was commissioned by Arts Council England and the Turning Point Network to assist members of the network to review and strengthen their own business models. The primary focus of the report is on what these organisations could (and need) to change – rather than what is working well. The report offers several change recommendations … Read more