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Museums and Galleries Benchmark 2026: Top findings

What does the landscape of museum and gallery attenders look like in 2026? The first Indigo Share Benchmark for Museums and Galleries draws on almost 6,000 visitor responses to build a picture of what these visitors expect, need and value.


Published: 2026 | Resource type: Research

A glass bottle on the seashore with a message curled on paper inside it.

The State of the Arts PR Survey 2026

Publication closures, AI, funding and budget cut are the top concerns for arts sector PRs in 2026.  Communications agency Mobius Industries draws key insights from its annual State of the Arts PR Survey that takes the temperature of arts PR across the UK.


Published: 2026 | Resource type: Research

Interior of Cornwall Museum with impressive glass atrium ceiling and paintings surrounding the balcony.

From regional roots to national ambition: how Cornwall Museum and Art Gallery is navigating change

Cornwall Museum and Art Gallery’s transformation shows how meaningful change requires more than new technology. Sarah Bagg, founder of ReWork Consulting, shares lessons on recognising expertise gaps, choosing systems that grow with ambition, and building internal confidence while navigating rebranding, refurbishment and visitor growth.


Published: 2026 | Resource type: Case studies

A large crowd celebrating at night. The sky is full of bursts of colourful paper cascading over the crowd.

Five key audience trends reshaping arts marketing in 2026

Marketing consultant Christina Lister identifies five critical audience trends reshaping arts and heritage marketing in 2026. Drawing on extensive sector research and frontline experience, she explores how audiences are booking, engaging, and making decisions differently – and what marketers must do to adapt and thrive.


Published: 2026 | Resource type: Article

A bare-chested figure holds up a light in a dark cave

Beyond the ‘What’s On’ list: Why venues need better event discovery

Standard event discovery tools – ‘What’s On’ lists with filters – work well for regular visitors. But they fail newcomers, families, and casual browsers who don’t know where to begin. Martin Gammeltoft and Dr. Patricia Stainer explore how venues can design multiple discovery pathways that reduce invisible barriers and help more people find their way ... Read more


Published: 2026 | Resource type: Article

The chorus on stage in costume holding up black umbrellas

CultureTalk: Radical storytelling ushers in a new era of opera

Calgary Opera‘s Sue Elliott shares nearly two decades of insights on making opera urgently relevant through community storytelling, artistic humility, and programming that prioritises curiosity over demographics. A CultureTalk interview from CultureSuite.


Published: 2026 | Resource type: Podcasts

Indie Press Network Marketing and PR Day

Marketing and PR for Indie Publishers

A collection of six videos covering the Indie Press Network Marketing and PR Day.  The day covers a series of key challenges and opportunities for Indie publishers including working with bookshops, maximising social media, how to build a publicity plan, success stories, marketing basics and a look at what’s on the horizon. Supported by Arts ... Read more


Published: 2026 | Resource type: Webinars and films

A smiling person sat in an auditorium with hand raised. Words: Togther We Act

Together We Act research: What the findings mean for cultural marketers

The Arts Marketing Association’s Together We Act initiative has gathered insights from arts and heritage marketers across the UK, revealing how the sector is navigating three critical challenges: communicating in polarised times, adopting AI responsibly, and generating income under financial pressure. This research overview outlines the key findings.


Published: 2026 | Resource type: Research

A parade of life-sized, crafted, bright red giraffes against a backdrop of parkland.

Culture, Climate and Environmental Responsibility: Environmental Report 2024 – 25

For every year that climate change accelerates, the creative and cultural sector continues to rise to the challenge. Leading with imagination and purpose, a groundswell of hundreds of organisations of all sizes, types, and artforms, are finding innovative ways to show up, contribute, and connect us with nature – improving our health and wellbeing and ... Read more


Published: 2026 | Resource type: Research

2026 set out as 'cats eyes' on a blurry cityscape highway

Shaping 2026. What the sector is really talking about and why it matters

Sarah Bagg, founder of ReWork Consulting, brings a unique vantage point to sector challenges, working across attractions, arts venues and heritage sites to reshape their digital and operational strategies. Known for her ability to translate between technology providers and cultural organisations, Sarah offers both strategic clarity and practical wisdom. In this thoughtful analysis drawn from ... Read more


Published: 2026 | Resource type: Article

A black and white artistic photograph showing multiple bicycle wheels suspended in the air against a cloudy sky. The wheels are arranged in a chaotic, overlapping cluster, creating an abstract sculpture-like formation. Small decorative elements or lights appear to radiate from the wheels like spokes or stars. The composition creates a dreamlike, surreal effect with approximately 15-20 bicycle wheels of various sizes floating together

How to run a basic website carbon audit

Owen Matthews, Director at Ten4Design, shows us a quick, practical way to understand our website’s environmental impact using tools we already use every day.


Published: 2025 | Resource type: Guide/tools

A road reaches out to the horizon under a bright, cloudless sky.

Choosing a CRM: The bumps in the road (and how to avoid them)

If you’ve ever been through a CRM selection and implementation process, you’ll know it can be demanding on time, resources and team dynamics and morale. What begins as a journey towards transformation brings huge opportunity. Yet without a clear focus, it can easily drift into a maze of decisions. Sarah Bagg, Founder of ReWork Consulting ... Read more


Published: 2025 | Resource type: Guide/tools

Two glass jars full of pebbles

Productivity methods and tools that make space for creativity

Ticketsolve challenges the commonly held idea that productivity is about doing as much as possible in as little time as possible – and that as result, that it’s at odds with creativity. They say that instead, productivity is about making space for what matters most. Find out how they do it.  


Published: 2025 | Resource type: Guide/tools

A teenager look from a long balcony out at a colourful cityscape full of towering buildings.

Creative practice isn’t just for artists: it belongs in your marketing too

Digital marketing often leans on familiar, trusted formats. Templates that have worked before. Content structures that feel safe to stakeholders. Campaign plans that run on repeat. Digital marketing and web development agency HdK  go beyond the analytics and charts and help us unlock new, more creative, ways of working.


Published: 2025 | Resource type: Guide/tools

A wall covered in graffiti and the words Everyone is Welcome in capital letters.

CultureTalk: Why Arts Marketers Must Become Audience Champions featuring Katy Raines from Indigo

Indigo CEO Katy Raines reveals why 50% of first-time cultural visitors never return, how to move beyond demographics to understand real audience needs, and why arts marketers must become audience champions to transform their organisations. A CultureTalk interview from CultureSuite.  


Published: 2025 | Resource type: Podcasts

Sketches of ideas for the development of Goose

Heritage Innovation Diary: co-creating the future of AI and peer-powered marketing support 

Heritage marketing professionals often work alone or in small teams, with limited resources and no one to collaborate with when challenges arise. Carol Jones explores how Goose, an AI platform co-created with over 50 UK heritage organisations, is transforming this isolation. By combining sector-specific knowledge, peer insights, and AI capabilities, Goose promises to democratise marketing ... Read more


Published: 2025 | Resource type: Article

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AI: how can we stay in the story?

Arts organisations are facing a visibility crisis and an urgent need to build skills for AI deliverability. This includes new ways to counter the reinvention of Search Engine Optimisation. AI search is designed to keep people inside the platform, making it the destination not the gateway.  The Arts Marketing Association‘s Head of Digital Research and ... Read more


Published: 2025 | Resource type: Article

A woman smiles as she shares a large storybook with a small child. The child beams with delight.

Brand: An impact manifesto

Who are you? What makes you different? Why should people care? David Carroll, founder and creative director of DC&CO takes us through eight key principles to make the most of your brand.


Published: 2025 | Resource type: Article

a robot arm and human arm reach out to touch

Responsible AI Practical Toolkit

There is no single “one-size-fits-all” AI policy. In fact, developing an AI policy is more about people than technology. It should reflect your organisation’s values, how much risk you’re willing to take, and the sector you work in. Arts Council England have created seven guides to help you take a thoughtful and collaborative approach to ... Read more


Published: 2025 | Resource type: Guide/tools

Outlines of two hands with fingers to a grid with blocks saying: learning, knowledge, training, skills, growth, ability, experience.

Learnings and Takeaways: job search after redundancy and squiggly careers

The second in a series of three posts by Arts Producer and Fundraiser Natalie Chan on surviving and thriving both professionally and personally in challenging times. She starts with an open and candid sharing of her personal journey navigating job changes, redundancy and a freelance career followed by her insight, learnings and practical tips on ... Read more


Published: 2025 | Resource type: Research