Head of Operations and Events at Arts Marketing Association (AMA), Danielle Patrick takes us behind the scenes as we trial a 4-day week. In the first of three blogs that follow the trial, Dani looks at the reasons behind the decision, the research and consultation process and how the trial will work.
Customer service KPIs and metrics should be the bedrock of any effective audience strategy. This is because they provide insight into how well we’re meeting the needs and expectation of our users. This in-depth guide takes a deep dive on how both of these measurables can inform strategic decisions and improve loyalty and retention.
A straightforward tool to help arts and cultural organisations think about how we monitor and evaluate impact and improve our impact management. Developed by Arts & Culture Finance by nesta.
Learn about how best to integrate monitoring and evaluation into your organisation in this webinar from Arts & Culture Finance by nesta.
A theory of change (also known as a logic model) is the backbone for the strategy of any organisation. A comprehensive guide and template by Arts & Culture Finance by nesta.
Can data help us better understand the impact of rising prices on the social sector? Sarah Thelwall and Karl Wilding of data insight and strategy agency MyCake look at the continuing implications as support is tapered down but costs continue to rise.
Outdoor arts innovator Walk the Plank (WTP) is a keen advocate for sustainable practice in the outdoor arts sector and is committed to a wide range of initiatives that maximise positive social and economic impact and minimise negative environmental impact. Find out more about their sustainability story.
It’s not always easy for community businesses to get their hands on the kind of detailed financial data that helps build a business case, and get an important local service up and running. This set of Success Guides by Power to Change supports you with some concrete data that can help you run a more … Read more
The first of a series of guides produced by MyCake and Cause4 which aim to help small and medium heritage organisations make better strategic choices. Useful for any similar-sized non-profit organisation also running cafes and/or shops.
A guide that helps you write the best business plan you can. Based on preparing a plan that collates and clarifies your business model(s); is clear, coherent and realistic; has ambition and is attractive to stakeholders, funders and investors. Written by Dawn Langley and Susan J. Royce.