Spektrix Insights Report 2019
The Spektrix Insights Report is a look into the consumer transaction data of up to 343 arts organisations which use the Spektrix Ticketing, Marketing, and Fundraising CRM system.
Focussed on metrics for audience engagement, revenue management and customer and donor experience this report includes a quantitative analysis of over 25 million items purchased across the Spektrix system in 2018.
This analysis is placed within the wider context drawn from our economic landscape, the arts sector and other related industries such as retail. It includes a range of case studies from the organisations that sit in the top 10% of our key metrics.