Reopening museums and attractions
This Playbook by Cuseum is the culmination of hundreds of hours of research, real-world experience, and conversations with museum professionals around the world.
In March 2020, museums and cultural organisations across the world closed their doors due to Coronavirus. Almost a year later, many institutions have reopened, closed again and are back to planning reopening.
In order to initiate a successful reopening, digital tools and solutions will be a critical component to addressing new challenges around admissions, the visitor journey, and recovering visitors and revenue.
This Playbook looks at ways to succeed in a Post-Covid era and provides you with guidance and insight throughout your journey of reopening and adapting to whatever new challenges come your way.
The Playbook covers:
- fresh challenges, changing consumer expectations, and new types of digital tools and conveniences, all of which are being driven by COVID-19,
- transforming the visitor journey,
- re-evaluating touchpoints that take place at cultural organisations from start to finish,
- “contactless” experiences, and what this may look like in the cultural sector.