Dealing with individual behaviour in a team
Describes the most common psychological 'games' played in the office environment, and the kinds of negative, unwelcome or difficult behaviours to watch out for in team meetings.
In the training, we will look at a range of possible responses to specific behaviours we may encounter. The spectrum of different behaviours is very wide, and the unpredictability of these behaviours makes it particularly difficult for those at the receiving end.
Although we will look at a sliding scale of responses to difficult situations, there is no formula. Rather, each situation must be judged on its own merits and dealt with accordingly. For this reason it is useful to try to achieve some insight into negative behaviours in the workplace and what lies behind them. Only then can we help to move things on beyond simply reacting to presenting behaviour.