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AMA Symposium 2003 – Recommendations

A set of recommendations emerging from the AMA Symposium 2003. The event was titled ‘The Whole Picture’ and aimed to bring together 90 senior arts professionals for an intense 24-hour…

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The anatomy of buzz

Transcript of a keynote speech on creating a buzz and spreading ideas by word of mouth, pull marketing, and viral marketing….

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The changing role of the marketer

A transcript from a presentation at the 2010 AMA conference by Penguin Digital. The changing role of the marketer – push vs pull marketing….

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The real front line

People working in the arts know all about the impending funding crisis, but Tim Wood, AMA board member and director of communications at The Place, believes only arts audiences can…

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Using pricing to optimise income and access

Transcript of a session giving an overview of pricing strategy and theory, and the pricing review process, with a case study from the City of Birmingham Symphony Orchestra (CBSO).

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Customer profiling and segmentation tools

Do you want your marketing budget to stretch further? Do you want to improve the effectiveness of your marketing campaign? Do you want to get audiences to visit more frequently?…