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let's get real_ value_ report cover

Let’s Get Real: Value Report

Let’s Get Real: Value (LGR Value) focused on the ways that using digital can add value for cultural audiences, communities and organisations, supporting positive internal change and deepening engagement. This full report includes recommendations for those who want to grow their digital maturity and improve the value and impact of their digital activities.


Published: 2025 | Resource type: Evaluation reports

Bea Udeh and Keisha Thompson recording The Diverse-C-Tea podcast,

The Diverse-C-Tea Podcast

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Published: 2025 | Resource type: Podcasts

A garden gnome wearing a sun hat and looking through a large pair of binoculars.

Search Engines and SEO for AI Generative Search

Search Engine Optimisation (SEO) is changing as ‘generative search’ from AI platforms like ChatGPT and Gemini etc starts appearing as a traffic source in Google Analytics.  Nazma Noor, Digital Strategist at Cog, gives us the latest insights and includes a useful Looker Studio report template.


Published: 2025 | Resource type: Article

Now, New and Next: The Arts and Technology, what’s next for fundraising?

What are arts organisations doing in the fields of Artificial Intelligence (AI), Virtual Reality (VR) and Augmented Reality (AR)? And how can such technologies support our fundraising strategies? This edition of Now, New and Next from Arts Fundraising & Philanthropy provides a snapshot of ideas to spark interest and thinking and gives some ideas about ... Read more


Published: 2025 | Resource type: Article

Brightly coloured fuzzy felt robot carrying a spanner looking down at an open felt laptop

AI Tools with Andrew Davis. Updated every month.

Every month our guest columnist and digital marketing maestro Andrew Davis shares three standout tools that are making waves in the AI world – tools designed to save you time, boost creativity and keep you ahead of the competition.


Published: 2025 | Resource type: Guide/tools

Podcast Corner: marketing trends and predictions for 2025

We’ve brought together an eclectic mix of our favourite marketing podcasts full of predictions of what’s in store for 2025. And to help with navigating the potential overwhelm of everything that’s being thrown our way we’ve added some go-to pods on health and wellbeing too.


Published: 2025 | Resource type: Article

iPad being held showing accessibility guidelines and heading hierarchy

Web design brand guidelines: web accessibility

Web accessibility standards are constantly developing and your brand guidelines need to keep on top of the changes. Rob Marshall, Creative Director at the full-service digital solutions provider Splitpixel guides as through how to evolve your brand guidelines to ensure your digital presence is accessible to all.


Published: 2024 | Resource type: Guide/tools

Exterior view of the impressive, white arched architecture of the entrance to Amare, The Hague.

From stage to screen: using digital to redefine storytelling

How do you make centuries-old performances resonate in today’s digital world? To find out, Jocelyn Kotvis, Content Marketer at CultureSuite caught up with Henny van Haelen, Senior Online Marketer at The Hague’s leading performing arts centre, Amare.


Published: 2024 | Resource type: Article

Two pots of nailvarnish, one yellow, one purple. The varnish lies in puddles and merges together.

Websites: User Journeys – process flow template

A process flow template created by the digital agency and arts sector specialists Supercool to help you identify, develop, test and review User Journeys across your website. One of a series of resources from Supercool to coincide with AMA’s Digital Marketing Day 2024.


Published: 2024 | Resource type: Guide/tools

A small car at the beginning of a winding road through a mountain landscape. Two legs wearing white sneakers stick out of the window.

Websites: User Journey Mapping

A basic guide and framework created by the digital agency and arts sector specialists Supercool to help you identify, develop, test and review User Journeys across your website. One of a series of resources from Supercool to coincide with AMA’s Digital Marketing Day 2024.


Published: 2024 | Resource type: Guide/tools

Bits of a Lego figure including head, body, arms and legs. Plus a Lego spanner.

Websites: Common user testing issues and how to fix them

To help you focus on tackling users’ primary frustrations, the digital agency and arts sector specialists Supercool have identified the top three most common issues that crop up during user testing. One of a series of resources from Supercool to coincide with AMA’s Digital Marketing Day 2024.


Published: 202 | Resource type: Article

A circuit board with the letters AI at the centre

Art Fund’s AI policy: why, how and what

Mike Keating, Art Fund’s Associate Director – Digital Experience, spoke at AMA’s Digital Marketing Day 2024 about how he and his team developed an AI Policy for their organisation. Mike takes us through his session slides about why they created the AI policy, how they did it, what they included and what they learned along ... Read more


Published: 2024 | Resource type: Guide/tools

Alex Gowan-Webster on stage in front of a large screen talking at AMA digital day 2024

Optimising your website for humans

It’s important to remember that digital platforms only exist to help us communicate with our audiences: human beings. A recap of the talk given by Alex Gowan-Webster, Head of Technology at Cog Design at AMA’s Digital Marketing Day, 2004, Being Human.


Published: 2024 | Resource type: Article

A plate of cherries of different sizes compared to a coin cent.

Benchmark Report: Cultural website performance

Substrakt have analysed the performance of the websites of 76 cultural organisations based in Europe and North America and summarised the key findings in this comprehensive report. Full of insights that help guide your thinking, priorities, and planning around your website, in addition to giving you a sense of what the sector at large is ... Read more


Published: 2024 | Resource type: Research

Zosia Poulter speaking at Digital Works Conference. Behind her a screen: Thinking like a Publisher

Digital content: Less like marketing, more like journalism

Digital content in most arts organisations is primarily used as marketing. Its seen as a way to support transactional relationships – to ‘convert’ audiences in some way (usually to sell tickets or get people through doors). Zosia Poulter, Content Strategist at Substrakt tells us its time for a new approach.


Published: 2024 | Resource type: Article

Four people standing in a large exhibition space exploring an art installation.

Interview: How arts and culture organisations can prepare for AI

Chaptr founder Joe Perkins interviews AI expert Jocelyn Burnham, AI for Culture on how arts and culture organisations can embrace AI to stay ahead. Covering everything from enhancing visitor engagement to making cultural content more accessible, their conversation provides practical insights and strategies to help cultural organisations adapt to AI’s impact.


Published: 2024 | Resource type: Webinars and films

A surreal digital artwork depicting multiple stone or concrete hands reaching upward from the ground like trees, with the central hand holding a burning Earth. The Earth appears to be half engulfed in flames while white birds fly in a turquoise sky. Dark trees appear in the background. The image appears to be a commentary on climate change and environmental destruction.

Benchmark Report: Act Green 2024

A benchmark report by Indigo following their national sector survey, Act Green. This sector wide research took place throughout May 2024, with 112 organisations gathering 17,450 responses. Now in its third year, it explores an understanding of audience attitudes towards the role of cultural organisations in tackling the climate crisis. Sponsored by Supercool.


Published: 2024 | Resource type: Research

Local to Global toolkit. Front cover.

Local to Global: Audience Development & Mapping Toolkit

An audience development and mapping toolkit primarily aimed at those who work at UNESCO designated sites in the UK. Includes a range of practical approaches and examples and useful to any UK or international organisation and other initiatives looking at partnerships and place-based approaches to audience development.


Published: 2024 | Resource type: Guide/tools

An AI generated image of the earth on an island surrounded by rocks and sea.

Integrating environmental sustainability into fundraising strategy

It makes business sense to integrate sustainability into a fundraising strategy. Dr Jonathan Gunson, explores what fundraisers working across the arts, culture and heritage sectors can learn from the Chartered Institute of Fundraising’s Environmental Change toolkit. An Arts, Fundraising & Philanthropy article.


Published: 2024 | Resource type: Article

A digital art illustration of a cosmic heart shape floating in space. The heart appears to be made of nebulous clouds and cosmic matter, with colors transitioning from deep red and orange in the center to purple and turquoise blue on the edges. The heart contains glowing points of light like stars, and appears to have a crater or opening revealing a bright, fiery core. The background shows a dark space sky with distant stars and a pink-tinged horizon below. The overall effect is dreamlike and ethereal, combining space imagery with the symbolic shape of love.

Social Media: Is going viral a useful KPI?

As arts organisations navigate an ever-evolving social media landscape, the conversation around “going viral” needs to shift. With Facebook engagement declining, Instagram Reels rising, and platforms like Threads emerging, arts marketers must focus on sustainable strategies rather than viral moments. Florence Bell, Social Media and Digital Content Manager at the Young Vic, breaks down what’s ... Read more


Published: 2024 | Resource type: Case studies