In conversation – ensuring your digital activity is accessible and inclusive

It’s estimated that about 24% of the UK population has a disability and the prevalence of disability rises with age. In this Reflect, Share, Inspire online session, Ellen Cole and Maisie Burn talk to Jane Cordell and share their knowledge and experiences of creating accessible digital content. They provide advice on the ways in which you can make your digital activities more accessible which in turn will help your heritage organisation reach more people.

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In conversation – ensuring your digital activity is accessible and inclusive

This recording has closed captions in English, simply click on the closed captions symbol CC on the video below. This recording is 52 minutes in length. More resources relating to this topic can be found in the session resource pack: Accessibility. Download transcript of this session(Word 59 KB).


More help here

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Accessible Marketing Guide

A comprehensive guide to making your marketing activity and communications accessible to the widest number of people. This version was updated in 2020 by Grace McDonagh, Marketing Officer, Artsadmin in partnership with AMAculturehive, with support from the UnlimitedArtsadmin and Shape Arts teams. The guide is also available as a PDF, large print, audio and Easy Read formats.

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Using volunteers to improve digital accessibility practices

As part of VocalEyes’s Heritage Access 2022 project, 61 digital volunteers were recruited from across the UK to assess the websites of over 3,000 museum and heritage sites, checking both accessibility of the site and the access information each organisation provides to support and enable visits to their venue by D/deaf, disabled and neurodivergent people. The project actively recruited volunteers with personal experience of access barriers.

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Accessibility Online

This digital guide is designed to help heritage organisations make their online content accessible to all. It outlines how people with a range of disabilities use online content. It offers advice and resources to help heritage organisations make their digital content accessible to all.

Published: 2023
Resource type: Webinars and films

Creative Commons Licence Except where noted and excluding company and organisation logos this work is shared under a Creative Commons Attribution 4.0 (CC BY 4.0) Licence

Please attribute as: "In conversation – ensuring your digital activity is accessible and inclusive (2023) by Jane Cordell , Ellen Cole and Maisie Burn supported by The National Lottery Heritage Fund, licensed under CC BY 4.0


More help here

Digital Heritage Hub is managed by Arts Marketing Association (AMA) in partnership with The Heritage Digital Consortium and The University of Leeds. It has received Department for Digital, Culture, Media and Sport (DCMS) and National Lottery funding, distributed by The Heritage Fund as part of their Digital Skills for Heritage initiative. Digital Heritage Hub is free and answers small to medium sized heritage organisations most pressing and frequently asked digital questions.

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