Once you have assessed the suitability of new software and technologies to your heritage organisation, this guide explores return on investment approaches to help you establish whether you will gain sufficient benefit.
93. How do I know that our digital services and new technology is giving sufficient return on investment?
Making a choice about what software and new technology to invest in is a big decision. But how can you objectively measure whether it is a good decision? A return on investment (RoI) approach will help you calculate whether it is the right investment for your organisation.