This resource outlines an example of how technological innovation might offer more than a ‘better service’ and instead become a key part of how audiences visit and work with your organisation. Through conversation with Judith Winters, editor of the online-only journal Internet Archaeology, this resource illustrates how digital innovation may completely transform the traditional ways of doing things and as such requires us to think differently about our practice.
55. What could digital change look like for my heritage organisation?
Adopting digital tools and technologies can fundamentally transform the way your organisation connects with audiences. However digital change needs careful thought about what you want to achieve and how it will affect your stakeholders.