73. How can I use digital tools to manage my volunteers?

Volunteers are vital to ensuring public access to the wealth of resources across the heritage sector. Digital tools and technologies allow heritage organisations to better engage and manage their volunteers to the benefit of the sector as a whole.

The top of an antique streetlamp against a backdrop of a blue sky and white clouds
Image courtesy of Visit York ©
A crowd enjoys a Christmas fair in front of trees decorated with lights
Level 1

Technology can offer new ways of managing volunteers, a crucial asset in the heritage sector. This resource explores how digital tools can be used in the recruitment, screening, training and scheduling of your volunteers.


Level 11. Beginners
You're starting from scratch, or you need a digital skills and knowledge refresh. You're time poor and need a quick fix.

Level 22. Development
You've mastered the basics and now you want to fine tune your digital skills and knowledge. You're looking for new ideas and inspiration to achieve what you want to achieve.

Level 33. Advanced
You know what you're doing digitally but you want to do it better. You're keen to test and experiment and take your heritage organisation to the next level.

Digital Heritage Hub is managed by Arts Marketing Association (AMA) in partnership with The Heritage Digital Consortium and The University of Leeds. It has received Department for Digital, Culture, Media and Sport (DCMS) and National Lottery funding, distributed by The Heritage Fund as part of their Digital Skills for Heritage initiative. Digital Heritage Hub is free and answers small to medium sized heritage organisations most pressing and frequently asked digital questions.

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Heritage Digital
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