62. As a leader what do I need to know about social media?

Effective use of social media can help your organisation reach new audiences. As a leader you need to understand the essentials of how to use the top platforms and create engaging online content for your followers.

Two women walking along a grassy clifftop, overlooking Dunnottar Castle, Aberdeenshire, situated on a rocky headland on the north-east coast of Scotland.
Image courtesy of VisitBritain © Rod Edwards
A woman in a blue coat and pink jumper smiles and examines a sculpture at the National Museum of Art, Cardiff
Level 2

Social media enables heritage institutions and practitioners to participate, preserve and interpret heritage content and practice. It can also support your heritage organisation to market itself and raise awareness of its practice to local, national and international audiences. This guide will provide a brief overview of social media platforms, tips for using them effectively to encourage participation and how they can be used to improve marketing and fundraising in your organisation.

Levels


Level 11. Beginners
You're starting from scratch, or you need a digital skills and knowledge refresh. You're time poor and need a quick fix.



Level 22. Development
You've mastered the basics and now you want to fine tune your digital skills and knowledge. You're looking for new ideas and inspiration to achieve what you want to achieve.

Level 33. Advanced
You know what you're doing digitally but you want to do it better. You're keen to test and experiment and take your heritage organisation to the next level.

Digital Heritage Hub is managed by Arts Marketing Association (AMA) in partnership with The Heritage Digital Consortium and The University of Leeds. It has received Department for Digital, Culture, Media and Sport (DCMS) and National Lottery funding, distributed by The Heritage Fund as part of their Digital Skills for Heritage initiative. Digital Heritage Hub is free and answers small to medium sized heritage organisations most pressing and frequently asked digital questions.

Arts Marketing Association
Heritage Digital
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The Heritage Fund logo