An increasingly diverse population means your organisation is likely to have bilingual and multilingual employees, volunteers and service users. Your organisation could benefit greatly from making the most of this diversity. This resource offers advice on how to improve your organisation’s bilingual support and the digital tools that may help. A short reflective questionnaire helps you to identify key priority areas.
66. How do I manage bilingual communications?
Making your organisation accessible to visitors who are speakers of languages other than English will help to broaden your appeal. Whether it is a legal requirement or to reflect a diverse potential audience, managing bilingual communications effectively can offer real benefits to your organisation.