As Curator of The Food Museum in Stowmarket, Suffolk, Kate Knowlden manages the museum’s ‘Search for the Stars’ digitisation project, which has had fantastic success working with digital volunteers as the museum tackles the digitisation of its collection. In this resource, Kate shares her experience of recruiting digital volunteers ― what to look for, where to find people, the interviewing and induction process, and the management of volunteers. It includes volunteer testimonials.
There are many challenges and benefits of working with remote-based digital volunteers. In this case study Kate Knowlden from the The Food Museum (formerly Museum of East Anglian Life) shares her experience of working on the museum’s ‘Search for the Stars’ project, which is using remote-working digital volunteers to help transfer the museum’s 40,000 paper-based object records over to its online collections management system. Kate talks about the museum’s process of recruiting, training and supporting digital volunteers.
Levels
1. Beginners
You're starting from scratch, or you need a digital skills and knowledge refresh. You're time poor and need a quick fix.
2. Development
You've mastered the basics and now you want to fine tune your digital skills and knowledge. You're looking for new ideas and inspiration to achieve what you want to achieve.
3. Advanced
You know what you're doing digitally but you want to do it better. You're keen to test and experiment and take your heritage organisation to the next level.