Business models and recovery planning

Theme 4: Business models and recovery planning

As a heritage leader, you need to understand how digital can support the way your organisation operates and how adopting new systems, software and applications can enhance what you offer. This theme answers the heritage sector’s top 25 questions on digital planning and provides you with guidance on how you can best plan for your digital future.

A river in front of an abbey illuminated at night

New business models and recovery planning

How to use digital technology to adapt your business model, innovate and plan for the future.

Salisbury International Arts Festival – the orchestra stand to receive applause at the end of a performance in Salisbury cathedral


Using data for decision making

How to plan for the adoption of digital technologies to provide the management information your heritage organisation needs, ensuring it is stored securely and ethically.

A collection of stone artefacts in a museum


Procurement and new digital services

How to evaluate and select the digital technologies that meet your heritage organisation’s needs and ensure you get a return on your investment.

A woman on a path taking a picture of the trees that surround it


Policy and the environment

How digital technologies can help your heritage organisation align to legislative requirements, become more agile and support your progress towards a sustainable future.

Six kayakers on a river approach a bridge


Featured resources for digital planning

100 digital questions answered

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Digital Heritage Hub is managed by Arts Marketing Association (AMA) in partnership with The Heritage Digital Consortium and The University of Leeds. It has received Department for Digital, Culture, Media and Sport (DCMS) and National Lottery funding, distributed by The Heritage Fund as part of their Digital Skills for Heritage initiative. Digital Heritage Hub is free and answers small to medium sized heritage organisations most pressing and frequently asked digital questions.

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