100 digital questions answered

Across four themes we answer small to medium-sized heritage organisation's most pressing and frequently asked digital questions

About the Digital Heritage Hub

About Digital Heritage Hub

Digital Heritage Hub is free and answers small to medium-sized heritage organisations 100 most pressing and frequently asked digital questions. It has received Department for Digital, Culture, Media and Sport (DCMS) and National Lottery funding, distributed by The Heritage Fund as part of their Digital Skills for Heritage initiative. 

Digital Heritage Hub is managed by the Arts Marketing Association (AMA) in partnership with The Heritage Digital Consortium and The University of Leeds, and has been developed with the support of a number of project partners as listed below.

 

Theme 1 — Digital Engagement

 

The Arts Marketing Association (AMA) is a membership body working with individuals and organisations in the arts, culture and heritage sector to reach more audiences through training, resources and networking. We have over 3,000 members who have responsibilities for marketing, communications and audience development. By helping to support them, we upskill the sector to enable more audiences to access and benefit from arts and heritage. The AMA also manages AMAculturehive which powers the Digital Heritage Hub, and is a free online resource hub for cultural professionals that brings the collective intelligence of the sector together in one place.

 

Arts Fundraising & Philanthropy transform the knowledge, skills and confidence around digital fundraising. Arts Fundraising & Philanthropy have focused development of their reach into heritage through collaborative working with a number of regional Museum Development Networks and have joined the Museum Sector Support Alliance which brings together both ACE funded and non-funded infrastructure organisations to support this part of the sector.

 

One Further is a digital analytics, usability research and content strategy consultancy. One Further’s focus is helping clients use data to better understand and engage with their users. They make a point of being friendly, generous and helpful. What they do is highly technical but they always speak in plain English.


Theme 2 — Digital Content

 

Logo of The Heritage AllianceEstablished in 2002, The Heritage Alliance represents the independent heritage movement in England. We have a unique role, promoting and championing the sector in all its diversity:

— We influence legislation and policy through our extensive links with Government, Parliament and Sector Networks.

We bring the sector together in our advocacy and working groups, events and publications

— We help the sector grow through both member-only initiatives and broader sector support programmes with partners like the Chartered Institute of Fundraising, Media Trust and Clore Leadership.

 

Charity Digital (previously Tech Trust) was established in 2001 to help other charities accelerate their missions using digital technology. We improve digital awareness and connect charities to the digital expertise they need, while partnering with leading technology providers to deliver the UK’s only software donation platform, Charity Digital Exchange. We’ve helped more than 400,000 charity professionals learn about digital transformation through our media platform and saved the sector more than £260 million on much-needed technology.

 

Logo of Media TrustAt Media Trust, we believe it’s by giving everyone a voice that we’ll get to a more equal society. That’s why we’re proud to be working with thousands of charities to strengthen their storytelling, advocacy and campaigning, press engagement and social media.

We do this through media, comms and digital skills training delivered in partnership with our media and creative industry partners and by matching media industry volunteers with charities looking for comms support.

At the same time, our youth programmes are giving thousands of young people the creative digital media skills, access and mentoring to break into the media.

 

Logo for Naomi Korn AssociatesNaomi Korn Associates is one of the UK’s leading information management consultancies specialising in intellectual property rights, data protection and licensing. The team, headed up by Naomi Korn, Founder and CEO, brings together a range of world-renown specialists who have built a reputation of excellence amongst charities, education and cultural heritage. We support clients to comply with the law and enable them to commercially exploit their assets through better rights and privacy management. We do this by integrating our legal, commercial, information governance and technical expertise into our clients’ practices.

 


Themes 3 & 4 — Digital Leadership and Digital Planning

 

University of Leeds logoThe Digital Education Service at the University of Leeds has a clear vision to empower the University and its partners to provide high quality, professional and educationally robust digital learning, delivered through a dedicated team of more than 90 professionals, all experts in the fields of learning design and multimedia production. We developed the extremely successful suite of courses ‘Digital Skills for the workplace’ designed to increase basic digital skills in non-traditional audiences. The courses have attracted over 600,000 enrolments. 

 

Logo for Cause4 Cause4 is a social business founded to support charities to achieve more and better. Specialising in support and advice, fundraising, training and programme development, Cause4 partners with charities, philanthropists and corporations that want to make change.  Cause4 leads Arts Fundraising & Philanthropy with consortium partners the Arts Marketing Association (AMA) and the University of Leeds (UoL). From 2020 Cause4 has been the lead partner in a new business support programme, Heritage Compass, working with 150 heritage organisations across the country and funded by National Lottery Heritage Fund.  

 

Logo of Museum Development YorkshireMuseum Development Yorkshire is part of York Museums Trust. Our role is to help museums to fully understand the complexity of operating successfully in the 21st Century and to assist them in releasing the cultural potential of their collections, people and sites. Organisations that we work with range from major unitary services such as Bradford Metropolitan District Council, large independents such as Harewood House through to smaller organisations such as the Colne Valley Museum (Golcar).

 

 

Digital Heritage Hub is managed by Arts Marketing Association (AMA) in partnership with The Heritage Digital Consortium and The University of Leeds. It has received Department for Digital, Culture, Media and Sport (DCMS) and National Lottery funding, distributed by The Heritage Fund as part of their Digital Skills for Heritage initiative. Digital Heritage Hub is free and answers small to medium sized heritage organisations most pressing and frequently asked digital questions.

Arts Marketing Association
Heritage Digital
University of Leeds logo
The Heritage Fund logo