100 digital questions answered

Across four themes we answer small to medium-sized heritage organisation's most pressing and frequently asked digital questions

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A simple guide to auditing digital skills


This guide explains why a skills audit is important for your organisation and provides guidance on how to identify where the skills gaps are and what support you might need. The resource includes an audit template which you can use to conduct your own analysis of your team’s existing digital skills.


Published: 2022 | Resource type: blog

How to improve the digital skills of your volunteers


The move towards digital has opened up many great opportunities for small to medium-sized heritage organisations to make a big impact, but also presents some challenges. Many heritage organisations rely on volunteers to operate and the digital skills of a volunteer team may be limited. This resource by Dig Yourself provides guidance on how to identify the digital training needs of your volunteers and how get started with digital upskilling with limited resources.


Published: 2022 | Resource type: guide-toolkit

Managing volunteers with digital tools


Technology can offer new ways of managing volunteers, a crucial asset in the heritage sector. This resource explores how digital tools can be used in the recruitment, screening, training and scheduling of your volunteers.


Published: 2022 | Resource type: blog

Where do I start with creating a digital archive?


Creating a new digital archive requires a bit of forethought and consideration. In this article, we’ll give you some useful tips to help you get started with the process of creating a digital archive.


Published: 2022 | Resource type: blog

How to find digital volunteers to help you carry out your digital activities


As Curator of The Food Museum in Stowmarket, Suffolk, Kate Knowlden manages the museum’s ‘Search for the Stars’ digitisation project, which has had fantastic success working with digital volunteers as the museum tackles the digitisation of its collection. In this resource, Kate shares her experience of recruiting digital volunteers ― what to look for, where to find people, the interviewing and induction process, and the management of volunteers. It includes volunteer testimonials.


Published: 2022 | Resource type: guide-toolkit

Video: Banishing the backlog with digital volunteers


There are many challenges and benefits of working with remote-based digital volunteers. In this case study Kate Knowlden from the The Food Museum (formerly Museum of East Anglian Life) shares her experience of working on the museum’s ‘Search for the Stars’ project, which is using remote-working digital volunteers to help transfer the museum’s 40,000 paper-based object records over to its online collections management system. Kate talks about the museum’s process of recruiting, training and supporting digital volunteers.


Published: 2021 | Resource type: case-study

Digital audience engagement during a heritage project … and a pandemic


In this case study,  Abby Jones explains how Hereford Cathedral adopted a new digital approach to their audience engagement activities including developing a Virtual Work Experience programme, sharing video recordings of talks and lectures on YouTube and producing online content to complement in-person events.


Published: 2021 | Resource type: case-study

Video: How digital can support the volunteering journey


Stephan Stockton MBE looks at how digital tools can help small to medium-sized heritage organisations support the volunteering journey from recruitment and training through to ongoing management of volunteers.


Published: 2021 | Resource type: guide-toolkit

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100 digital questions answered

Live launch

Thursday 24 February 2022
Join us for our free, half-day online launch event. Take a deep dive into some of our resources with guest speakers and taster sessions.

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New this month

The AMA have published a new website toolkit for heritage organisations. This guide takes you through consultation, design, key functionality and accessibility features.

Digital Heritage Hub is managed by Arts Marketing Association (AMA) in partnership with The Heritage Digital Consortium and The University of Leeds. It has received Department for Digital, Culture, Media and Sport (DCMS) and National Lottery funding, distributed by The Heritage Fund as part of their Digital Skills for Heritage initiative. Digital Heritage Hub is free and answers small to medium sized heritage organisations most pressing and frequently asked digital questions.

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