Digital Heritage Hub Search

This guide explains why a skills audit is important for your organisation and provides guidance on how to identify where the skills gaps are and what support you might need. The resource includes an audit template which you can use to conduct your own analysis of your team’s existing digital skills.

After conducting a digital skills audit, the next step is to identify what training your team needs. This resource guides you through the process and provides a scoring system to help prioritise the most valuable skills.

This guide explores the use of fishbone/root cause analysis as a way of for you and your team to establish key areas and issues that may need to change.  Root cause analysis helps you to identify your organisation’s biggest challenges and weaknesses and how digital change can help to address them.

Any kind of organisational change can be challenging. This guide provides a useful framework for understanding how to communicate with and involve staff and volunteers in addressing the need for digital change in heritage organisations.