100 digital questions answered

Across four themes we answer small to medium-sized heritage organisation's most pressing and frequently asked digital questions

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How can we build new and inclusive online communities?


Building and managing an online community can be challenging and time consuming. This resource by Christina Lister provides practical tips on setting up online communities utilising existing platforms such as Facebook. It offers ideas on how to nurture and build an online community without having to spend too much time managing or administering it.


Published: 2022 | Resource type: guide-toolkit

How to make your online events and activities as safe, accessible and inclusive as possible


The Covid-19 pandemic pushed heritage organisations into re-evaluating their digital engagement strategies with key audiences, with online events and activities allowing for greater inclusive access. This resource by Dig Yourself explores the key elements you need to think about to make your online events and activities as safe, accessible and inclusive as possible.


Published: 2022 | Resource type: guide-toolkit

Tools to support your online event


This resource by Danielle Patrick provides a small selection of some of the online tools available to help support the delivery of your online events and activities. Platforms that enable you to register your attendees and ticket your event, to deliver your event online, and to evaluate the success of your event using online surveys.


Published: 2022 | Resource type: guide-toolkit

Getting the best of your video and sound


Your audio and video can have a big impact on the quality of your online events. In this resource Danielle Patrick provides a quick checklist of tips and tricks to help support you with getting the best out of your audio and video during your online events. Quick and easy wins to help make your video and sound quality as good as it can be.


Published: 2022 | Resource type: guide-toolkit

Video: Using digital to support your in-person learning offer after reopening


Heritage organisations have started to expand their learning offer to deliver programmes, resources and events online. In this webinar recording, Amy Todd and Liam Cunningham from Dig Yourself consider what elements of online learning can we use to support the in-person learning experience. From expanding audiences, increasing accessibility and engaging with new communities — there are many ways in which you and your heritage organisation can blend your in-person engagement with digital offers.


Published: 2021 | Resource type: webinar

How to run excellent online events to engage my visitors


Online events and activities have been essential for heritage organisations to stay connected with their visitors and audiences over the past two years during the pandemic. They can also help organisations to expand audiences, increase accessibility and engage with new communities. In this resource, Danielle Patrick provides clear guidance on what to think about when organising an online event from understanding your audience’s needs, through to planning, programming, marketing, delivering and evaluating your event.


Published: 2022 | Resource type: guide-toolkit

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100 digital questions answered

Live launch

Thursday 24 February 2022
Join us for our free, half-day online launch event. Take a deep dive into some of our resources with guest speakers and taster sessions.

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New this month

The AMA have published a new website toolkit for heritage organisations. This guide takes you through consultation, design, key functionality and accessibility features.

Digital Heritage Hub is managed by Arts Marketing Association (AMA) in partnership with The Heritage Digital Consortium and The University of Leeds. It has received Department for Digital, Culture, Media and Sport (DCMS) and National Lottery funding, distributed by The Heritage Fund as part of their Digital Skills for Heritage initiative. Digital Heritage Hub is free and answers small to medium sized heritage organisations most pressing and frequently asked digital questions.

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