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Video: Ensure your digital strategy doesn’t gather virtual dust ― panel discussion


This panel discussion led by Dr Stephen Dobson features Michael Turnpenny, Head of Museum Development Yorkshire, David Johnson, Director of Strategy and Programmes at Cause4, and Jordan Taylor-Bosanko, Learning and Outreach Officer at the Museum of Cardiff. The panel discusses the key issues facing heritage organisations, approaches to partnerships, and the challenges of digital access when reaching audiences and offers insights from their own experiences working in and with the heritage sector.


Published: 2022 | Resource type: webinar

How a social return on investment analysis can help you to establish the case for improving digital access


This resource introduces the benefits of digital transformation and explains how to make it a priority in your heritage organisation. Explore how to undertake a social return on investment (SROI) analysis and see how you can use this to guide your planning for digital change in your organisation.


Published: 2022 | Resource type: blog

How to improve the digital skills of your volunteers


The move towards digital has opened up many great opportunities for small to medium-sized heritage organisations to make a big impact, but also presents some challenges. Many heritage organisations rely on volunteers to operate and the digital skills of a volunteer team may be limited. This resource by Dig Yourself provides guidance on how to identify the digital training needs of your volunteers and how get started with digital upskilling with limited resources.


Published: 2022 | Resource type: guide-toolkit

How to reach digitally excluded audiences


In this guide Christina Lister takes a closer look at what we mean by digitally excluded audiences and how we can reach and engage them. The guide starts by setting out key definitions, explains how and why people are digitally excluded, and the impact of this. Christina shows how you can identify and understand your organisation’s digitally excluded audiences, and shares ways organisations can be more digitally inclusive.


Published: 2022 | Resource type: guide-toolkit

Video: Reaching digitally excluded audiences


Millions of people in the UK are digitally excluded for a range of reasons, at a time when there is more focus on digital and digital delivery of services. In this webinar recording, Christina Lister takes a closer look at what we mean by digitally excluded audiences, why and in what ways people are digitally excluded, and who they are.


Published: 2021 | Resource type: webinar

Digital Heritage Hub is managed by Arts Marketing Association (AMA) in partnership with The Heritage Digital Consortium and The University of Leeds. It has received Department for Digital, Culture, Media and Sport (DCMS) and National Lottery funding, distributed by The Heritage Fund as part of their Digital Skills for Heritage initiative. Digital Heritage Hub is free and answers small to medium sized heritage organisations most pressing and frequently asked digital questions.

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