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Using volunteers to improve digital accessibility practices

As part of VocalEyes’s Heritage Access 2022 project, 61 digital volunteers were recruited from across the UK to assess the websites of over 3,000 museum and heritage sites, checking both accessibility of the site and the access information each organisation provides to support and enable visits to their venue by D/deaf, disabled and neurodivergent people. The project actively recruited volunteers with personal experience of access barriers.

Published: 2023 | Resource type: guide-toolkit

How can I support diversity and inclusion through my online content? A step-by-step guide to inclusivity

Ensuring your content reflects the diverse and inclusive aims of your heritage organisation is important. This resource provides a step-by-step guide to creating diverse and inclusive content across your digital platforms, including your website. It also explores the difference between diversity and inclusion and how best to address these issues through your digital content.

Published: 2022 | Resource type: guide-toolkit

How a social return on investment analysis can help you to establish the case for improving digital access

This resource introduces the benefits of digital transformation and explains how to make it a priority in your heritage organisation. Explore how to undertake a social return on investment (SROI) analysis and see how you can use this to guide your planning for digital change in your organisation.

Published: 2022 | Resource type: blog

What do I need to know about creating an accessible website?

Creating accessible websites helps you share the work of your heritage organisation with more people. This resource by Diversity & Ability helps you understand how best to embed accessibility into your website so a larger audience can connect with and support your organisation.

Published: 2022 | Resource type: guide-toolkit

How do I ensure that the digital content I create is accessible?

Creating accessible digital content helps you share the work of your heritage organisation with more people. This resource by Diversity & Ability look at both the ethical and legal requirements of ensuring your digital content is accessible. It provides a step-by-step guide from alt text to accessible hashtags and everything in between.

Published: 2022 | Resource type: guide-toolkit

How your organisation can engage with underrepresented groups

This resource highlights how heritage organisations can engage with ‘hard-to-reach’ audiences and widen the participation of underrepresented groups. It explains how to improve digital participation, develop socially inclusive practices and embrace the heritage insights of source communities. By doing so, you can start to establish the trust needed to involve groups that may have previously been excluded from the heritage sector.

Published: 2022 | Resource type: blog

How to reach digitally excluded audiences

In this guide Christina Lister takes a closer look at what we mean by digitally excluded audiences and how we can reach and engage them. The guide starts by setting out key definitions, explains how and why people are digitally excluded, and the impact of this. Christina shows how you can identify and understand your organisation’s digitally excluded audiences, and shares ways organisations can be more digitally inclusive.

Published: 2022 | Resource type: guide-toolkit

Accessible Marketing Guide

A comprehensive guide to making your marketing activity and communications accessible to the widest number of people. This version was updated in 2020 by Grace McDonagh, Marketing Officer, Artsadmin in partnership with AMAculturehive, with support from the UnlimitedArtsadmin and Shape Arts teams. The guide is also available as a PDF, large print, audio and Easy Read formats.

Published: 2020 | Resource type: guide-toolkit

How to improve your website to make it more user friendly, accessible and fit for purpose

How can you engage all your users and give everyone the best experience? Do you want to make your website accessible to people with disabilities and comply with the current legislation? How can you make sure that your website is offering the best user experience? In this practical resource, Paul Blundell gives you the tools to audit your website and fix any issues you may find.

Published: 2022 | Resource type: guide-toolkit

Video: Accessibility Online

To accompany the release of the Digital Skills for Heritage’s Digital guide: an introduction to online accessibility, webinar hosted by The National Lottery Heritage Fund took place on 13 August 2020. The speakers: Josie Fraser, Head of Digital Policy at The National Lottery Heritage Fund, Alistair McNaught, McNaught Consulting and Harriet Hall, Campaigns Project Manager at The National Lottery Heritage Fund discuss key online accessibility principles.

Published: 2020 | Resource type: webinar

Digital Heritage Hub is managed by Arts Marketing Association (AMA) in partnership with The Heritage Digital Consortium and The University of Leeds. It has received Department for Digital, Culture, Media and Sport (DCMS) and National Lottery funding, distributed by The Heritage Fund as part of their Digital Skills for Heritage initiative. Digital Heritage Hub is free and answers small to medium sized heritage organisations most pressing and frequently asked digital questions.

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