Digital heritage audience development

Audience development

This is a free online resource collection for heritage professionals that brings the collective intelligence of the sector together in one place, by you, for you.

Image courtesy of Big Pit National Coal Museum © National Museum Wales.

Resources

A young boy in a blue top and yellow hat uses a blue magnifying glass to look closer at a tea scale.
A young boy uses a magnifying glass to look closer at a tea scale. © Photo Steve Carse.
case-study

How the events of the past year gave a museum the opportunity to improve their digital foundations

Covid secure boom pole in action during recording of Podtours podcast
Covid-19 secure boom pole in action during recording of Podtours podcast. Image courtesy of St Mellitus Organ Restoration Project © Photo Charlotte Wilson.
case-study

Using podcasts to engage with new audiences

A Positive Post-Pandemic: More Engagement, Bigger Audiences, Better Accessibility
A memorial sculpture in Manchester dedicated to those that worked at Bradford Pit ― subject of one of Working Class Movement Library's online talks.
case-study

A Positive Post-Pandemic: More Engagement, Bigger Audiences, Better Accessibility

Open sign hanging in a tree
Photo by James Lee on Unsplash.
webinar

Using digital to support your in-person learning offer after reopening

Front facade of Liverpool Everyman Theatre made up of rotating screens of with full-length pictures of different people
Liverpool Everyman Theatre facade © AMA
webinar

Reaching digitally excluded audiences

The reconstituted cutaway view of the first Rose, by William Dudley, incorporating material by Jon Greenfield and C. Walter Hodges, taken from the guidebook, ‘The Rose, Bankside’s first theatre 1587’.
The reconstituted cutaway view of the first Rose, by William Dudley, incorporating material by Jon Greenfield and C. Walter Hodges, taken from the guidebook, ‘The Rose, Bankside’s first theatre 1587’. Image courtesy of The Rose Theatre Trust.
case-study

How online events had a positive impact on audience engagement and donations for a small heritage organisation

How a local museum used data and insights to develop a focused digital content plan
Image courtesy of Nuneaton Museum & Art Gallery ©
case-study

How a local museum used data and insights to develop a focused digital content plan

How digital can support the volunteering journey
Image courtesy of Skylark IX Recovery Trust ©
webinar

How digital can support the volunteering journey

Smart phone with social media icons
Photo by Rami Al-zayat on Unsplash.
webinar

How to plan a successful social media campaign

Looking down at a mobile phone and mug of coffee with a spoon in it
Photo by Nathan Dumlao on Unsplash.
webinar

How to create video content for your social media channels

Email icon on a mobile phone
Photo by Brett Jordan on Unsplash
webinar

How to use emails more effectively — email marketing best practice

How to expand the functionality of your WordPress website
Photo by Striving Blogger on Unsplash.
webinar

How to expand the functionality of your WordPress website

black and brown typewriter
Photo by Andrew Seaman on Unsplash.
webinar

How to tell your organisation’s story if you don’t have a collection

Smart mobile phone with Facebook next to a laptop
Photo by Timothy Hales Bennett on Unsplash.
webinar

How to develop a digital engagement strategy that works for your organisation

Image of bowl with We will not have home rule written at the bottom.
We will not have home rule bowl. From the ‘Dividing Ireland’ exhibition. Image courtesy of Tower Museum ©
case-study

Revealing hidden collections through digital engagement

Image of a man building inside an boat hull
Image courtesy of Skylark IX Recovery Trust ©
case-study

How digital has helped the delivery of a community project ― Skylark IX’s digital story

Band playing on a stage in a church.
St Patrick’s Day Live event, St Joseph’s Church, Belfast. Image courtesy of Sailortown Regeneration©. Photograph by Joe Carberry.
case-study

Bringing music to people with live streaming ― Sailortown Regeneration’s digital story

Image of a steam train No. 46203.
Image courtesy of Princess Royal Class Locomotive Trust ©
case-study

Using digital collections to educate, inform and motivate

How a very small museum is using digital to tell its big story
Image courtesy of Richard Jefferies Museum ©
case-study

How a very small museum is using digital to tell its big story

How to build a WordPress website
Photo by Stephen Phillips on Unsplash.
webinar

How to build a WordPress website

video camera with microphone attached with red background
Photo by Kushagra Kevat on Unsplash.
webinar

Webinar: Producing multimedia content on a budget

Website usability and writing for the web
Photo by Kat Stokes on Unsplash.
webinar

Website usability and writing for the web

Computer screen with website stats and graphs.
Photo by Stephen Phillips - Hostreviews.co.uk on Unsplash.
webinar

Analytics — using data to plan content and engage audiences

Hereford Cathedral welcoming visitors to Heritage Open Days 2020.
Hereford Cathedral welcoming visitors to Heritage Open Days 2020. ©Hereford Cathedral.
case-study

Digital audience engagement during a heritage project … and a pandemic

Hands on a braille reader for a computer
Photo by Sigmund on Unsplash.
webinar

Accessible websites and delivery — getting started

Post-its on a whiteboard for planning.
Photo by Startae Team on Unsplash.
webinar

Effective fundraising strategy

Open laptop with user looking at screen.
Photo by Austin Distel on Unsplash.
webinar

Creating online content for fundraising

A smartphone displaying app icons for Instagram, Facebook and Twitter
Image by dole777 on Unsplash.
webinar

Webinar: Social media essentials

Person sitting in a theatre auditorium with laptop open
© AMA Digital Marketing Day 2019. Photo Lewis Roden.
webinar

Digital Audience Development

The Digital Heritage Lab is a project managed by the Arts Marketing Association (AMA) in partnership with Arts Fundraising & Philanthropy, One Further and the Collections Trust and funded by The National Lottery Heritage Fund as part of the Digital Skills for Heritage initiative. It is a free programme for small and medium sized heritage organisations seeking to develop their digital capabilities and capacity.