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Hereford Cathedral welcoming visitors to Heritage Open Days 2020.

Digital audience engagement during a heritage project … and a pandemic

In March 2020 Hereford Cathedral had just embarked upon the public engagement phase of their Eastern Cloisters Project (ECP) when the impact of COVID-19 meant that all their planned work had to be cancelled. In this case study,  Abby Jones explains how the cathedral adopted a new digital approach to their audience engagement activities including ... Read more


Published: 2021 | Resource type: Case studies

Best practice guide to apprenticeships

A Best Practice Guide to Apprenticeships, Internships and Volunteering

A guide to best practice written by Creative & Cultural Skills to accompany Arts Council England’s ambition to promote a diverse and skilled workforce in the cultural sector. Updated Autumn 2021.


Published: 2022 | Resource type: Guide/tools

Arts Emergency Impact Report

Arts Emergency is an award-winning mentoring charity and network. Their mission is to help marginalised young people overcome barriers to participation and success in higher education and the creative and cultural industries. This is their first Impact Report.


Published: 2019 | Resource type: Research