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The Covid-19 carousel: learning how to pivot #ADA
Aisling Serrant and Natalie Rowan, Museum of London Docklands realise that taking little steps can help you to achieve the big ideas as part of their Fellowship at the Audience Diversity Academy.
Published: 2020 | Resource type: Case studies

Culture Restart: second wave of findings, November 2020
The second wave of responses to the Culture Restart research by the Insights Alliance, a partnership between Baker Richards, Indigo and One Further. The research supports cultural organisations at all stages of reopening, and will track customer sentiment over six months, giving organisations instant access to audience insight and building a national picture for the benefit of the whole ... Read more
Published: 2020 | Resource type: Research

Building blocks for reopening
This comprehensive guide by Spektrix helps lay the foundations for a successful reopening whether you use their CRM system or something else.
Published: 2020 | Resource type: Guide/tools

Webinar: The current climate for online donations – conducting a temperature read
In this comprehensive webinar, Lucy Costello, Head of Marketing, Ticketsolve takes us through how we can change our objectives towards online fundraising and implement sensitive and meaningful online donation campaigns. Part of the Ticketing Professionals Conference (TPC) webinar series.
Published: 2020 | Resource type: Article

Good practice guidelines on opening museums
Published by the National Museum Directors’ Council (NMDC) with support from DCMS and the Museums and Galleries Working Group, these guidelines are intended to help employers, employees and the self-employed, and volunteers in the museum sector in England understand how to work safely during the COVID-19 pandemic.
Published: 2020 | Resource type: Guide/tools

After the Interval: Act 2
Katy Raines, Indigo takes us through the second wave of findings from their national research on audience views on missing cultural events, booking tickets during lockdown, returning to live cultural events with social distancing, and experiencing culture in different formats. Includes full, downloadable report, summary of findings and link to interactive dashboard.
Published: 2020 | Resource type: Research

The Arts Working Group: Planning guides and toolkits
A series of guides, toolkits and templates released by The Arts Working Group and Ticketsolve to aid planning and operations towards re-opening following the coronavirus pandemic.
Published: 2020 | Resource type: Guide/tools