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Why is it so important that your data looks good?

Katie Cagney, Database & Research Manager at Tyne and Wear Archives and Museums, TWAM highlights three simple spreadsheet tricks that can help you get your data tidy. Plus best practices to help you create a data legacy for fundraising in your organisation.


Published: 2021 | Resource type: Guide/tools

Paperwork and hands on a board room table at a business presentation or seminar. The documents have financial or marketing figures, graphs and charts on them. There is a digital tablet and laptop on the table

Data visualisation: what a wonderful world it could be

In the first of a series of blogs on data, Katie Cagney, Database & Research Manager at Tyne and Wear Archives and Museums, TWAM covers graph dos and don’ts, some handy free insight tools, and discuss ways in which we as a sector could dig deeper into data, starting with data visualisation.


Published: 2021 | Resource type: Article

Now, new and next front cover

Now, New and Next for cultural fundraisers. What next?

The sixth edition of Now, New and Next from Arts Fundraising & Philanthropy focuses on the future of fundraising, marketing and audience strategies. A range of expert voices offer their insight and expertise across some of the key fundraising and philanthropy topics of the moment.


Published: 2021 | Resource type: Essential reads

A woman sits alone on a wooden bench staring at a large painting

Reopening museums and attractions

This Playbook by Cuseum is the culmination of hundreds of hours of research, real-world experience, and conversations with museum professionals around the world.


Published: 2021 | Resource type: Guide/tools

Man holding a mobile phone looking at digital membership

Webinar: Membership predictions, priorities and problem-solving

A webinar by Cuseum as part of their Membership Mondays series. What will membership look like in 2021? From navigating digital priorities, recapturing lapsed members from COVID-19, devoting new resources towards diversity & inclusion, finding an equilibrium between virtual and in-person engagement, to implementing new membership models, membership departments are working hard to create roadmaps ... Read more


Published: 2021 | Resource type: Webinars and films

Post-its on a whiteboard for planning.

Effective fundraising strategy

This Digital Heritage Lab webinar recording will equip you with the necessary skills to start developing an effective fundraising strategy for your organisation. Michelle Wright explains how to create the right fundraising strategy for you, looking at how to strategically utilise different income streams and diversify your income portfolio. You will learn how to set ... Read more


Published: 2020 | Resource type: Webinars and films

Open laptop with user looking at screen.

Creating online content for fundraising

As people rapidly scroll down their screens, how do you attract attention for your fundraising ask and then convince enough people to respond and give? In this webinar recording Howard Lake shares practical tips on the kind of content that charities and arts organisations have achieved success with and what others can try on web, ... Read more


Published: 2020 | Resource type: Webinars and films

Two people in an office space looking at a laptop.

Digital skills for fundraising

Digital skills for fundraising have become even more important for all organisations. In this Digital Heritage Lab webinar recording Howard Lake provides practical ideas on what digital fundraising approaches and priorities to focus on in 2021. He highlights which skills will support digital fundraising in this digitally-led period — from data, social media marketing, and ... Read more


Published: 2020 | Resource type: Webinars and films

eCommerce: Getting started

This webinar recording is one of four Digital Heritage Lab webinars that took place in April and May 2020 to provide free support to small and medium sized heritage organisations during the COVID-19 pandemic. In this webinar Emma Forward looks at: types of eCommerce products; overview of the main eCommerce platforms; how to attract customers; ... Read more


Published: 2020 | Resource type: Webinars and films

Georgia Rivers: Marketing beyond your core audience

How do you sell a product few people have heard of, many don’t think they need, and that costs a lot? What happens when your core audience is shrinking and lots of your content is available for free online? Where do you look for new audiences… and how would they find you? Opera Australia‘s Sales ... Read more


Published: 2020 | Resource type: Guide/tools

Hands putting coins in piggy bank

Introduction to crowdfunding

In the first of a series of three articles crowdfunding specialist Jo Breeze takes us through the main platforms and how to get it right first time.


Published: 2020 | Resource type: Research

Building online relationships with supporters

Lucy Costello, Head of Marketing at Ticketsolve tells us its time to think like a consumer not a fundraiser.


Published: 2020 | Resource type: Research

Person looking at paintings

Webinar: The current climate for online donations – conducting a temperature read

In this comprehensive webinar, Lucy Costello, Head of Marketing, Ticketsolve takes us through how we can change our objectives towards online fundraising and implement sensitive and meaningful online donation campaigns. Part of the Ticketing Professionals Conference (TPC) webinar series.


Published: 2020 | Resource type: Article

Wall of screens

Creative closure for arts and culture during Covid-19

Ticketsolve provides a wealth of examples of how cultural organisations are taking new, creative approaches to engage with their audiences during lockdown.


Published: 2020 | Resource type: Case studies

Woman putting coin in the jar with plants

Fundraising response to Covid-19: From Response to Recovery

To help fundraisers in this hugely challenging time, The Institute of Fundraising has worked closely with THINK Consulting Solutions to put together an important new resource. From Response to Recovery: Fundraising strategy and Covid-19 takes you through the key strategic questions and issues which face so many charities, providing you with tips, insight, and ideas ... Read more


Published: 2020 | Resource type: Guide/tools

Ethical Fundraising. Step-by-step guide and policy template for arts, heritage and cultural organisations

An updated step-by-step guide and policy template by Arts Fundraising & Philanthropy to support organisations to create their own ethical fundraising policies.


Published: 2020 | Resource type: Guide/tools

Group of balloons with smiley faces

Engaging new audiences and building resilience during a pandemic

Arts Fundraising & Philanthropy Fellow and Back to Ours Producer Nesta Nelson takes a deep dive into how they’ve started engaging new and exiting audiences digitally throughout the Coronavirus pandemic.


Published: 2020 | Resource type: Research

Group of adults are singing and dancing to raise money for charity. A lady is happily putting some change in a collection tin.

The Status of UK Fundraising 2020 Benchmark Report

The Status of UK Fundraising 2020 Benchmark Report was carried out by Blackbaud Europe together with the Institute of Fundraising. The data was collected in May and June 2020 via an online survey of 66 questions. A total of 1,990 respondents, up from 1,012 in 2019, completed the survey from a wide range of charity types and sizes.


Published: 2020 | Resource type: Research

Woman Wearing VR headset in art gellery

Virtual Fundraising 101

A useful eBook created by Blackbaud to support organisations as they move to virtual fundraising during the Coronavirus pandemic.


Published: 2020 | Resource type: Guide/tools

Filming Gear

How museums can generate revenue through digital content and virtual experiences

As museums look to generate revenue through virtual initiatives, Cuseum highlight six ideas to consider from online events to virtual membership. Tailored for museums across the US but useful wherever you work and whatever part of the sector.


Published: 2020 | Resource type: Research