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A signpost in the middle of empty countryside

Journey mapping for arts organisations

Every experience that your audience has with your organisation will shape their opinion of you and your services. Wired Canvas takes us through the main touchpoints to consider with tips and templates.

Published: 2021 | Resource type: Guide/tools

Post It notes showing a potential website layout

Websites: have you mapped your customer journey?

Freshworks CRM take us through a step-by-step guide to mapping customer journeys on your website.

Published: 2021 | Resource type: Guide/tools