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Membership organisations: staying relevant

A playbook of tactics for membership organisations to take advantage of changing attitudes. Developed by Freestyle following research with over 2,000 UK adults exploring  expectations, behaviours and attitudes to memberships.


Published: 2021 | Resource type: Research

‘Remake the Model’. Philanthropy and the Arts after Coronavirus.

Mike Scutari, contributing journalist at Inside Philanthropy deep dives into the impact of Coronavirus and what lies beyond. As arts funders navigate the opening stages of what will be a prolonged effort to stem the impact of COVID-19, many are already looking beyond the pandemic. As A Blade of Grass Executive Director Deborah Fisher told Mike Scutari ... Read more


Published: 2020 | Resource type: Article

Business resources for artists, creatives and freelancers

A compendium of resources created by the Arts Development Company through the Culture+ programme to support artists, small businesses and freelancers. Culture+ is funded by the ERDF and Arts Council England. Illustration by Bel Burkill


Published: 2019 | Resource type: Guide/tools

Flexible Family Tickets in Museums – commercial considerations

A report by CultueLabel for Kids in Museums looking at opportunities to use flexible family tickets to develop new creative business models.


Published: 2019 | Resource type: Research

Horizontal side view of a lonely yellow flower growing on dried cracked soil

What is Resilience Anyway?

A comprehensive report covering key areas of what makes an arts or cultural organisation resilience. Research conducted by Golant Media Ventures and The Audience Agency. Commissioned by Arts Council England.


Published: 2018 | Resource type: Research

Business Model Canvas: How to use a one page business plan

Stacey McIntosh has worked with the team at Sage to design an infographic tool for developing a business model canvas.


Published: 2018 | Resource type: Guide/tools

Human Centered Design

Find out how Derby Museums  have developed a co-production approach using Human-Centred Design Methodology to work together with their stakeholders, listening to, understanding and responding to their collective needs.


Published: 2018 | Resource type: Guide/tools

Gearing Up For Growth

In this Prosper resource Gill Thewlis covers all you need to know to successfully manage change and growth within your organisation — from measuring success and capturing your ideas for growth; through to business planning and funding; and managing risk and change.


Published: 2018 | Resource type: Guide/tools

The story so far …

In their first Prosper vlog, Amar Patel and Daniel Oduntan from Soul Labels share the highlights and key takeaways of their experiences to date of  Prosper, Creative United’s business support programme designed specifically for arts organisations, museums and libraries.


Published: 2017 | Resource type: article

Southend Museum

Southend Museum Business Model

Explore how Southend Museum revised its business model and got staff behind a more positive and ambitious future.


Published: 2017 | Resource type: Case studies

Visitors engaging at Doncaster Museum

Doncaster Museum Business Model

Discover how writing a manifesto helped Doncaster Museum gain clarity on how the museums service could connect with communities.


Published: 2017 | Resource type: Case studies

Royal Pavilion and Museums Brighton Bird collection

Royal Pavilion and Museums Brighton and Hove Business Model

Julie Aldridge and Pam Jarvis explore how Brighton Royal Pavilion and Museums have reviewed their vision and business model in a bid to become more relevant and resilient.


Published: 2017 | Resource type: Case studies

Visitors at the National Justice Museum

National Justice Museum Business Model Case Study

Explore the National Justice Museum’s new business model and the process that led to it uniting its various venues, collections and activities under one national brand.


Published: 2017 | Resource type: Case studies

MyCake logo

Analysis of Arts Council England NPO data

Sarah Thelwall shares MyCake’s fourth annual analysis of the Arts Council England annual data set. Gain insight into the business models of small and large-scale organisations and compare the income streams of different artforms with MyCake’s interactive dashboard.


Published: 2017 | Resource type: Research

Making Digital Work: Business Models

This guide shares learning from the Digital R&D Fund for the arts. Find out what a Business Model is and how organisations are innovating and disrupting to ensure their models remain fresh and fit for purpose.


Published: 2016 | Resource type: Guide/tools

Cultural entrepreneurship, resilience and innovative business models

This Arts Fundraising & Philanthropy (AF&P)  Summer school essay by AF&P Fellow Clare McCullagh evaluates the theories and practices of cultural entrepreneurship and considers the impact of adopting new resilient business models on arts fundraising.


Published: 2016 | Resource type: article

Ministry of Stories

Ministry of Stories Business Model Case Study

Discover how Ministry of Stories funds free mentoring of young people and uses customer and partner insights to drive innovation in its business model.


Published: 2016 | Resource type: Case studies

Bloodaxe Books Business Model Case Study

Bloodaxe Books Business Model Case Study

Find out how Bloodaxe Books’ commitment to getting the best poetry to more people drives its business model.


Published: 2016 | Resource type: Case studies

Business Model Canvas text image

Business Model Canvas – six questions for the sector

Mark Robinson explores some of the patterns emerging from his arts and culture business model case studies and poses six questions for the sector.


Published: 2016 | Resource type: Research