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Culture Restart: audience and visitor tracking research, May 2021

The May 2021 findings from the Culture Restart research by the Insights Alliance, a partnership between Baker Richards, Indigo and One Further. The research supports cultural organisations at all stages of reopening, and will track customer sentiment over six months, giving organisations instant access to audience insight and building a national picture for the benefit of the whole sector.


Published: 2021 | Resource type: Research

A smiling woman with arms out stretched is covered by falling strips of coloured paper

Green shoots in April 2021- signs of recovery

A new study released by TRG Arts and UK arts data specialists Purple Seven, Green Shoots in April 2021?, is based on data collected from the COVID-19 Sector Benchmark, an initiative led by TRG Arts and Purple Seven, which has grown into the largest global arts and cultural consumer dataset in the industry. Data from venues in ... Read more


Published: 2021 | Resource type: Research

A smiling person with hands out wide amongst multi-coloured, falling squares of paper

The 5 reassurances audiences need for reopening

Katy Raines, Indigo looks at health and safety, access, financial, social and brand reassurances that you must give audiences in order to build confidence to return.


Published: 2021 | Resource type: Research

Culture Restart: audience and visitor tracking research, March 2021

The March 2021 findings from the Culture Restart research by the Insights Alliance, a partnership between Baker Richards, Indigo and One Further. The research supports cultural organisations at all stages of reopening, and will track customer sentiment over six months, giving organisations instant access to audience insight and building a national picture for the benefit of the whole sector.


Published: 2021 | Resource type: Research

Culture Restart: audience and visitor tracking research, January 2021

The January 2021 findings from the Culture Restart research by the Insights Alliance, a partnership between Baker Richards, Indigo and One Further. The research supports cultural organisations at all stages of reopening, and will track customer sentiment over six months, giving organisations instant access to audience insight and building a national picture for the benefit of the whole sector.


Published: 2021 | Resource type: Research

Culture Restart: second wave of findings, November 2020

The second wave of responses to the Culture Restart research by the Insights Alliance, a partnership between Baker Richards, Indigo and One Further. The research supports cultural organisations at all stages of reopening, and will track customer sentiment over six months, giving organisations instant access to audience insight and building a national picture for the benefit of the whole ... Read more


Published: 2020 | Resource type: Research

A group of excited children surround a bright blue elephant puppet

Family audiences: welcoming back after Covid-19

The Family Arts Campaign and Indigo have worked together to look at how families feel about returning to live events after Covid-19. Many family audiences have much in common with other regular culture-goers. However, there are a few significant areas where they differ significantly and which might hold some clues for venues, producing organisations and ... Read more


Published: 2020 | Resource type: Research

Culture Restart: first wave of results

A new partnership between Baker Richards, Indigo and One Further, The Insights Alliance, has launched the Culture Restart Toolkit. This set of free tools is designed for cultural organisations at all stages of reopening, and will track customer sentiment over six months, giving organisations instant access to audience insight and building a national picture for ... Read more


Published: 2020 | Resource type: Research

Toddler wearing a face mask watching movie in the cinema.

After the Interval: Act 2

Katy Raines, Indigo takes us through the second wave of findings from their national research on audience views on missing cultural events, booking tickets during lockdown, returning to live cultural events with social distancing, and experiencing culture in different formats.  Includes full, downloadable report, summary of findings and link to interactive dashboard.


Published: 2020 | Resource type: Research

After the Interval: National Audience Research

Katy Raines, Indigo takes us through the first waves of findings from their national research on audience views to returning to live cultural events, booking tickets now and in the future and missing out on events during lockdown. Includes full, downloadable report, summary of findings and link to interactive dashboard.


Published: 2020 | Resource type: Research

Taking an audience snapshot #ADA

The second blog by Kim Watson, Digital Marketing Manager, Royal Philharmonic Orchestra  as part of her Fellowship at the Audience Diversity Academy 


Published: 2020 | Resource type: Article

Black Men Walking: report on the findings of a large tour of new Black British work

A report on the findings from Eclipse‘s largest tour of new Black British work to date. This report was illustrated by Cressida Djambov and is a condensed summary of an audience engagement review conducted by Indigo, based on the data they gathered across the 14 week tour of Black Men Walking between February to April 2018.


Published: 2020 | Resource type: Research

What do we really know about our audiences? #ADA

The first blog by Katie Burse (Programming and Participation Manager) and Sophie Wright (Communications) at artsdepot as part of their Fellowship at the Audience Diversity Academy 


Published: 2020 | Resource type: Article

Who’s coming? Respectful audience surveying toolkit

A practical toolkit by OF/BY/FOR ALL with Slover Linett aimed at making audience research easier.


Published: 2019 | Resource type: Guide/tools

How to… create a successful survey

Laura Cusick, Research Executive at thrive, the Belfast-based audience development agency guides as through what makes a great survey and how quantitative research can give you the insight you need.


Published: 2019 | Resource type: article

Outdoor Arts Audience Report

Outdoor Arts Audience Report 2018

This report has been produced by The Audience Agency in partnership with Outdoor Arts UK. “The work challenges and entertains; it is our most inclusive and empowering art form; it captivates communities and inspires innovation and cohesion.” Outdoor Arts UK


Published: 2018 | Resource type: Research

Photo Museums Audience Report cover

Museums Audience Report 2018

What Audience Finder says about audiences for Museums. One of a series of reports by The Audience Agency. 


Published: 2018 | Resource type: Research

Effective Audience Development Planning

The Audience Agency supports you through Audience Development Planning with this downloadable guide.


Published: 2017 | Resource type: Guide/tools

Power Up report cover

Think piece: Power Up

Chrissie Tiller re-evaluates what we mean by offering people access to culture. This Creative People and Places (CPP) case study is an attempt to contextualise the journeys being made by participants, artists, partners and teams on the CPP programme.


Published: 2017 | Resource type: Case studies

A group of 5 young people in silhouette running inside a large industrial pipe.

Creative People and Places: Shared Decision-Making Toolkit

This resource gives examples of shared decision-making from across the Creative People and Places (CPP) programme. It includes case studies, tools and tips to help you think strategically, recruit, deliver collaboratively and reflect together.


Published: 2017 | Resource type: Guide/tools