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10th July 2013 Sara Lock

Resources by William Brand

How to communicate more effectively in the workplace

Effective communication is key for internal as well as external audiences. This article explores the way we listen and speak to each other; how we communicate in the workplace. The authors suggest that the biggest mistake made about communication is the assumption that it is taking place at all. You'll find exercises, advice and a checklist on giving and receiving praise, constructive criticism and active listening.

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