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CultureHive > Authors > Seb Chan
5th April 2013 Sara Lock

Resources by Seb Chan

Transforming into a digital organisation: from zero tech to high tech

Seb Chan shares his thoughts on Cooper-Hewitt National Design Museum's shift from a zero tech to a high tech organisation and the impact it had on the organisation.

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Let's Get Real – How to evaluate online success

'Let’s Get Real' details the online analytics methodology, research and key findings of a major study into how arts and cultural organisations can evaluate online success. It suggests new ways to plan, invest and collaborate on the development of digital cultural activities. The guide explains how to define what you are trying to do online, and who you are doing it for; how to focus your online investment; how to recognise the value - and limits - of social media; how to question whether the web is enabling you to reach new audiences, and how to standardise methods of reporting online metrics to external stakeholders.

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