100 digital questions answered

Across four themes we answer small to medium-sized heritage organisation's most pressing and frequently asked digital questions


< back to resource

Paul Blundell

Paul Blundell | Web Consultant | RBA Digital

Paul has 20 years of experience in web development including front-end user interface design, prototyping, CMS and CRM integration, database management and back-end server processing. With expertise in front-end coding (HTML, CSS and Javascript) and back-end web programming languages (C#, PHP and VB) he specialises in building and maintaining WordPress and .NET core websites, creating digital workflows and integrating systems such as Spektrix, PatronBase and Blackbaud NetCommunity. He has worked with many arts, cultural, heritage and charitable organisations including the Arts Marketing Association, Historic Scotland, Imperial War Museum, Sadler’s Wells, The Vegetarian Society, Royal Exchange Theatre, Centre for Cultural Value, Cardiff University and The Comedy Store.

Paul supports organisations to embrace change and build resilience in their digital operating environments through training in web skills, automating digital workflows, integrating systems, identifying actionable insights from analytics data, and assessing the most appropriate technologies to use. He has run many training sessions over the last 15 years and enjoys sharing his enthusiasm in web technology.


Resources by Paul Blundell


Screen of an open laptop with web creation platform on screen

In this webinar recording, Paul Blundell explains the role and function of a content management system (CMS). He outlines the pros and cons of Squarespace, Wix and WordPress to help you make an informed decision as to the type of CMS that will help you build a website to meet your organisation’s aims and objectives. It will help you decide how much of your organisation’s website you can build yourself and at what point you might need support from a web developer.

Metal tools on a wooden workshop bench

In this video, Paul Blundell looks at the different types of plugins and extensions that you can add to your WordPress website to help expand its functionality including: custom posts and fields; tagging and content grids; event calendar and bookings; eCommerce and membership; and search.

Audience journey mapping

Identifying your audience journeys will give you important information to be able to upgrade or build a new website. It will also help with your digital marketing strategy. In this practical guide Paul Blundell takes you through a sequence of steps to build a clear picture of your audiences.

Open laptop with Gmail icon in the top right hand corner

Emails play an important role in digital marketing and email marketing platforms can help you make the most of this marketing tool. In this video recorded at Digital Heritage Lab’s Digital Skills Day, Paul Blundell introduces you to a range of providers to show how email automation can make your working life easier and help you decide which one to use.

Website wireframe

This resource takes you through a step-by-step process to ensure you are at the best possible starting point to build your website. Paul Blundell from RBA Digital will help you create a roadmap and a series of checklists that help you decide how much you can do yourself and when you need to hire some extra help.

Digital Heritage Hub is managed by Arts Marketing Association (AMA) in partnership with The Heritage Digital Consortium and The University of Leeds. It has received Department for Digital, Culture, Media and Sport (DCMS) and National Lottery funding, distributed by The Heritage Fund as part of their Digital Skills for Heritage initiative. Digital Heritage Hub is free and answers small to medium sized heritage organisations most pressing and frequently asked digital questions.

Arts Marketing Association
Heritage Digital
University of Leeds logo
The Heritage Fund logo