100 digital questions answered

Across four themes we answer small to medium-sized heritage organisation's most pressing and frequently asked digital questions


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Dr Patrick Glen

Dr Patrick Glen is a Teaching Fellow in Creative Industries at the University of Leeds.

Patrick is a social and cultural historian of modern Britain who researches popular music, the cultural industries, the media, and popular culture audiences. Before working in the School of Performance and Cultural Industries at the University of Leeds, he worked at the University of Wolverhampton, the University of Salford, University College London, the University of Sheffield (where he received a PhD in History), and the University of East London teaching History, Music and Cultural Studies.

Patrick is the author of Youth and Permissive Social Change in British Music Papers, 1967-1983 (Palgrave Studies in the History of Subcultures and Popular Music, 2019), several articles and book chapters. Patrick has also contributed journalism to the Tribune, the Guardian and Loud & Quiet and is a semi-professional DIY musician.

Head shot image of Dr Patrick Glen

Resources by Dr Patrick Glen


A sculpture of The Beatles in front of buildings lit in blue and purple lights

The UK’s departure from the European Union (EU) in 2020 has been controversial in the arts, culture and heritage sector and it leaves a complex and uncertain situation for heritage organisations to navigate. This guide will help identify ways you can respond to challenges to your organisation’s financial health and funding, anticipate staff and training issues in the post-Brexit environment, and manage changes to your partnerships with organisations based in EU member states.

People eating at an indoor cafe surrounded by brightly coloured doors and ornate decoration

This resource discusses the government departments and their online policies and codes of practice relevant to your heritage organisation. It also provides a framework for you to carry out a best practice audit to see where improvements can be made.

A girl in a red jacket smiles and waves in front of an abbey

This resource introduces the benefits of digital transformation and explains how to make it a priority in your heritage organisation. Explore how to undertake a social return on investment (SROI) analysis and see how you can use this to guide your planning for digital change in your organisation.

A bridge illuminated at night with a clock tower in the distance

This guide explores the concept of open innovation and considers, with examples, how organisations in the cultural sector have maximised the mutual benefits of sharing knowledge and resources.

Two young women laugh alongside an older female tour guide

Oral histories and stories are an important part of recording, preserving and presenting the intangible cultural heritage of places and communities. This guide explores oral history approaches in a digital context and how online resources can improve collaboration and contributions.

Digital Heritage Hub is managed by Arts Marketing Association (AMA) in partnership with The Heritage Digital Consortium and The University of Leeds. It has received Department for Digital, Culture, Media and Sport (DCMS) and National Lottery funding, distributed by The Heritage Fund as part of their Digital Skills for Heritage initiative. Digital Heritage Hub is free and answers small to medium sized heritage organisations most pressing and frequently asked digital questions.

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