Leadership: the magic formula for success

Leadership: the magic formula for success

Heather Maitland explores leadership and asks: “what is it and can it be learned?”. This article was first published in JAM (issue 39 / July 2010).

Article snippet

Many commentators agree that globalisation, technology and outsourcing are changing the nature of business. Managers can no longer rely on authority to get things done. To be leaders, they need to learn the political strategies of bargaining, building coalitions and finding a common agenda among conflicting interests. They need to understand the importance of values, emotions and the symbols that give meaning to groups of people working collectively.

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